|
Terms & Conditions Definition 'Opticop' means any company within the Opticop Group - Holdings, Development, Electrical, Networking and Manufacturing. 'Customer' means the person(s) or company whose order is accepted by Opticop. 'Goods' means goods or services supplied by Opticop. General All goods are subject to availability and subject to Opticop's acceptance of the Purchaser's order however made. Opticop will provide a written quotation with reference number for all enquiries. The customer is to provide a reference number when placing an order. Any additional work requested by the customer over and above the quotation will be itemised and priced. Written approval will be required to proceed. If material or specific equipment is required to complete a job, Opticop reserve the right to invoice the customer for this expense. Opticop accept NO RESPONSIBILITY for customer's goods stored on Opticop premises. It is the customer's responsibility to eliminate the risk. Any customer storing product, material or equipment on Opticop premises not required for their Purchase Order will be charged a storage rate. This rate will charged at the current daily pallet storage rate. Prices All prices quoted exclude VAT and delivery Payment Payment is due within 21 days of the invoice date, unless alternative terms have been agreed with the customer. Opticop reserve the right to charge interest at a rate of 4% per annum over base rate on payments not received within the stated time period. All goods remain the property of Opticop until payment is received. Where a customer purchase order exceeds £3,000 Opticop reserves the right to receive a contribution with the order. Manufacturing - all Manufacturing labour will be invoiced on a weekly basis. Networking - Where a job is incomplete, stage payments or a percentage of completion will be invoiced on a monthly basis. In the event of cheque payments being 'Refer to Drawer', Opticop will charge £20 on each occasion and credit facilities may be withdrawn. Where there is a query with an invoice it is not acceptable to withhold payment. The customer must honour the invoice and credit will be made if Opticop are responsible for the query. Data Protection Act To comply with the Data protection Act 1984 we are required to inform you that we have recorded your name and address on our computer database. This will not be given to third parties. Warranty All Networking systems installed by Opticop carry a 15 month warranty. Cancellation Should the customer cancel an order then any material ordered for that order will have to be paid for plus a 20% surcharge to cover administration and handling. If Opticop can recover the cost by returning to supplier, then the customer will receive the full credit. Delivery Generally, goods will be delivered using Opticop vehicles and the cost will be included in the contract price. Where independent couriers are used then delivery will be charged at cost as an extra. Liability for Loss or Damage Any goods lost or damaged in Opticop vehicles will be covered by Opticop. Any goods lost or damaged by independent couriers will be the responsibility of the independent courier. Any goods lost or damaged by couriers engaged by the customer will be the customers responsibility.
|
|
